Question 1

How accurate is AIVet's AI diagnosis?

Accepted Answer

AIVet's AI assistant uses models trained on veterinary medical literature and can identify common conditions with high reliability. However, it is designed as a triage and guidance tool — not a replacement for a licensed veterinarian. Our AI provides general health information, symptom assessment, and urgency recommendations. For definitive diagnoses, always consult your vet. Studies show AI-assisted triage can help pet owners identify emergencies 40% faster.

Question 2

Can the AI replace my veterinarian?

Accepted Answer

No. AIVet is designed to complement veterinary care, not replace it. Think of it as a knowledgeable first step: it helps you understand symptoms, assess urgency, and prepare for vet visits with better questions. For prescriptions, surgery, or definitive diagnoses, you must see a licensed veterinarian.

Question 3

What data is the AI trained on?

Accepted Answer

Our AI models are trained on veterinary textbooks, peer-reviewed research, and clinical guidelines covering dogs, cats, birds, fish, rabbits, and small pets. The knowledge base is regularly updated to reflect current veterinary best practices.

Question 4

How does the Symptom Checker work?

Accepted Answer

The Symptom Checker uses a body-zone-based approach. You select your pet's species, identify the affected area, choose relevant symptoms, and rate severity. The AI then provides an urgency assessment (low, moderate, high, emergency) with recommended next steps. Results are saved to your account for vet visit reference.

Question 5

Is my pet's health data private?

Accepted Answer

Absolutely. All pet health data is encrypted and stored securely. We never sell your data to third parties. You can export or delete your data at any time from your dashboard. Chat conversations are used only to improve your experience and are not shared.

Question 6

Can I share my pet's profile with my vet?

Accepted Answer

Yes! Each pet profile has a shareable public link that you can send to your veterinarian. The public profile includes basic info, health timeline, and vaccination records — you control what's visible.

Question 7

How do I delete my account?

Accepted Answer

You can request account deletion by contacting us at info@aivet.ca. All associated data, including pet profiles, health records, and chat history, will be permanently deleted within 30 days.

Question 8

What pets does AIVet support?

Accepted Answer

AIVet supports dogs, cats, birds, fish, rabbits, hamsters, and other small pets. Our AI assistant can answer questions about most domesticated animals, and our breed encyclopedia covers hundreds of breeds across species.

Question 9

How does the Toxic Food Checker work?

Accepted Answer

Our Toxic Food Checker includes a database of 25+ common foods with safety ratings for dogs and cats. Search any food to instantly see if it's safe, requires caution, is toxic, or is potentially deadly — along with specific symptoms to watch for.

Question 10

Can I track multiple pets?

Accepted Answer

Yes! You can add unlimited pets to your dashboard, each with their own profile, health timeline, medication tracker, and weight history. Switch between pets easily from the dashboard.

Question 11

Is the AI Chat free?

Accepted Answer

Yes, the AI Chat is free with up to 5 messages per day. Premium users get unlimited messages and priority responses. All users can access the Symptom Checker, Toxic Food Checker, and other tools for free.

Question 12

How are vets verified?

Accepted Answer

Veterinary clinics in our directory are verified through public licensing databases and user reviews. Clinics with the 'Verified' badge have confirmed credentials. We encourage users to leave honest reviews after visits.

Question 13

Can I book appointments through AIVet?

Accepted Answer

Yes, you can request appointments directly through the vet directory. Select a clinic, choose a date and time, and provide a reason for the visit. The clinic will confirm your appointment via the contact information you provide.

Frequently Asked Questions

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Features & Tools

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